Atelier mobile ArsenoVelo concept
- What is a mobile Proshop?
It's a bike shop on wheels that gets to you. No need for you to move!
- Who can use the ArsenoVelo services ?
Any bike owner. Just go online to book or call us if you do not have Internet access.
- Which mechanic will show up for the service?
Only Jody Arsenault, owner and certified bike mechanic, repairs bicycles for Arsenovelo.
- Where can I get my bike serviced?
Anywhere! Just enter your address and zip code, and we will move where you are. We currently serve the south shore and the island of Montreal.
- Do you have all kinds of parts to repair the bikes?
We have all frequently used parts stocked in our mobile proshop. If we do not have them with us, we will order the right parts and we will return your bike once it is repaired to your satisfaction. You will not have to change locations.
- Do you offer a warranty on your services?
After each service or repair, we will ask you to try your bike and check it so that you are fully satisfied. If you have problems with the bike in the week following, we will be happy to verify our work.
- Can you come spend a whole day for an event?
We will be happy to offer our services for a day. In these cases, our services are offered on an hourly basis to simplify your life! Visit our "Services" section for more information.
- Can I pay with my debit or credit card?
Yes, we accept debit or credit cards, cash and internet transfers.
- Is there a minimum amount for you to come to me?
Our minimum charge is $ 40 worth of services. Exceptionnaly, if you are in need and we are close by, we can help you out. This depends on the circumstances.
- Why the name ArsenoVelo?
Jody Arsenault is the engineer and founder of the company. He always carries his "arsenal" of tools and is a cycling enthusiast. The ArsenoVelo name followed!
- How long has ArsenoVelo been around?
Although Jody has dreamed about it for a long time, it is not until January 2016 that the concept began to take shape more concretely in his mind. In June 2016, the proshop was established.
See what people have said about us...
Jody is my new best friend! He is amazing. Got a brand new bike from Biktrik. The e-bike needed some assembly, which I was clearly unqualified to do.NO bike store would touch it. Didn’t scare Jody. He came by, fixed everything I had done wrong. Gerry-rigged a light, and cut the stem to make the bike fit me better. Then he took one look at my much older other bike (which has a bion-x) and gave it some much needed TLC! I am happy happy happy. Hire this guy for all your bike needs. He is great!
Quel professionnel! Dévoué et sympathique, il m’a expliqué ce qui devait être réparé et ce qui pouvait attendre… Il a répondu avec patience et sans attitude à toutes mes questions de débutante cycliste. Pourquoi se déplacer pour faire la mise au point quand ArsenoVelo vient à nous pour le même prix?
« Awesome work Jody, the bike has never run better. I will be recommending your first class service to all my riding buddies. I wish you great success. »
« The concept of ArsenoVelo is great. What takes it over the top is the one on one customer service without interruptions. The time you book is for you to review the bike(s) before the work was done, discuss options and then the work was done…Jody kept me updated on what was the progress of the bike repairs. When something unexpected came up I received a phone call and a text picture of the items. When my bikes were finished Jody came back to my house showed me the old parts and what had been replaced. Everything was extremely professional and I would highly recommend ArsenoVelo and I really want to see this local business thrive… Good luck Jody you’ve got my business! »
« Merci à Jody! Un excellent service et mon vélo roule maintenant comme un neuf! N’hésitez pas si votre vélo à besoin d’un entretien et d’une mise au point 🙂 »
« Professional, punctual, convenient and great work. Didn’t have to deal with the trips to the local bike shop which is great! Definitely recommend »
« Speedy friendly service! Did a house call to help me out with some flat tires and a wonky shifter and now my bike is better than new! Thanks Jody! »
« Vraiment un service attentionné et exécuté par des mains de pros! Merci encore et succès dans votre entreprise »
"A fast and efficient repair of a puncture at Marie-Victorin Park. ArsenoVelo thank you !! "
“Thanks to Jody I was able to get my bike back in top shape. Quick, great service and at a convenient location! ArsenoVelo is definitely my first call if I have any problems with my bike!”